Support

Legal

Privacy policy

This policy explains how Flutty handles information across the public website, hosted previews, billing flows, and the website-generation workflow.

Policies5 sections

Overview

Information we collect

We collect the information needed to operate Flutty, including account details, billing and subscription records, project prompts, uploaded files, generated site content, and operational telemetry.

Account identifiers

Email address, authentication metadata, and subscription status tied to your workspace access.

Workspace content

Prompts, uploaded files, generated code, preview settings, and publish configuration needed to run your projects.

Operational data

IP addresses, browser details, request logs, runtime telemetry, and support messages used to secure and improve the service.

Purpose

How we use data

We use personal and project data to operate the product, process payments, deliver previews and published sites, respond to support requests, prevent abuse, and improve the service.

Service delivery

Run generation workflows, store project state, and keep previews and published sites available.

Business operations

Process subscriptions, invoices, billing changes, and support follow-up.

Product improvement

Analyze usage patterns and runtime outcomes to improve reliability, onboarding, pricing, and the core website-generation workflow.

Disclosure

How data is shared

We share data only with service providers and infrastructure partners that help us run Flutty, such as authentication, hosting, storage, analytics, billing, email, and customer support vendors.

Service providers

Partners that host infrastructure, process payments, deliver email, and support account operations.

Safety and legal requests

Information may be disclosed when required by law or when needed to protect users, Flutty, or the integrity of the platform.

Business transactions

Data may be transferred as part of a merger, financing, acquisition, or similar corporate transaction.

Safeguards

Retention and security

We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may differ by account status, billing records, support history, or runtime logs.

Administrative, technical, and organizational safeguards are used to protect data in transit and at rest.

Access is limited to the systems and personnel needed to operate, support, and secure the product.

No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Controls

Your choices

You can request account updates, ask for access to your information, or request deletion of your account and project data where legally available.

Some records may be retained for billing, fraud prevention, security, or legal compliance.

Material updates to this policy will be posted here with a revised effective date.

Questions about this policy can be routed through Flutty support.