Who we are
Controller and contact
Flutty AI, Inc. ("Flutty", "we", "us", or "our") provides a hosted website-generation, preview, and publishing platform. For questions or privacy requests, contact `privacy@flutty.dev` or `support@flutty.dev`.
Categories
Information we collect
We collect information needed to operate Flutty, secure the service, provide support, process billing, and improve product reliability.
Account identifiers
Email address, authentication provider metadata, user ID, workspace membership, language preference, subscription status, and login/session records.
Workspace content
Prompts, chat messages, uploaded files, generated code, generated copy, images, preview settings, publish configuration, connector settings, project metadata, terminal and runtime outputs, and project snapshots.
Billing information
Plan, checkout provider, subscription identifiers, payment status, invoices/receipts, billing profile details, tax/VAT status where provided, and billing event payloads from payment processors. Flutty does not store full card numbers.
Connector data
OAuth tokens, repository metadata, Supabase project metadata, workspace sync state, deploy keys, and similar connection details needed to operate integrations you enable.
Operational data
IP address, browser and device information, request logs, runtime logs, security events, usage counters, quota and analytics events, error traces, and support messages.
Published-site analytics
Request counts, timestamps, hostnames, status information, and usage-limit data for live sites published through Flutty-managed infrastructure.
Purposes and legal bases
How we use data
We use personal data and workspace content for these purposes:
Service delivery
Create and manage accounts, run generation workflows, host previews, publish live sites, maintain project state, operate connectors, and provide workspace tools.
Billing and subscriptions
Start checkout, confirm subscriptions, process invoices, reconcile payment events, manage quotas, prevent fraud, and handle cancellations or refunds.
Security and abuse prevention
Authenticate users, detect misuse, investigate incidents, enforce acceptable-use rules, protect infrastructure, and maintain audit records.
Support and communications
Respond to support requests, send service notices, provide billing notices, and communicate material policy or product changes.
Product improvement
Analyze usage patterns, failures, runtime outcomes, and feature adoption to improve reliability, onboarding, pricing, and website-generation quality.
Legal compliance
Keep records required for tax, accounting, fraud prevention, dispute resolution, regulatory requests, and enforcement of our agreements.
Records
Retention and security
We retain data for as long as needed for the purposes described in this policy, including service operation, security, billing, legal compliance, and dispute resolution.
Account and workspace data is generally retained while the account or project remains active.
Billing and tax records may be retained for the period required by accounting, tax, payment, and fraud-prevention obligations.
Runtime logs, usage records, security logs, and support history may have different retention periods based on operational and legal needs.
Deleted projects and accounts may remain in backups or audit logs for a limited period before routine deletion.
Cross-border processing
International transfers
Flutty and its service providers may process information in the United States, Israel, the European Economic Area, and other countries where providers operate. Where legally required, we use appropriate transfer safeguards such as contractual commitments, data processing terms, or other recognized mechanisms.
Choices
Your rights
Depending on your location, you may have rights to access, correct, delete, export, restrict, object to, or opt out of certain processing of your personal data. You may also have the right to appeal a denied request or lodge a complaint with a regulator.
Minimum age
Children
Flutty is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to Flutty, contact `privacy@flutty.dev`.
Updates
Changes
We may update this policy from time to time. Material updates will be posted with a new effective date. Continued use of Flutty after an update means the updated policy applies to future use of the service.