FAQ
Workflow questions
These are the product questions that usually come up first.
Should I start a new workspace when something feels off?
Usually no. Re-ground the current workspace first so you keep the thread, files, and runtime context together.
When should I open preview?
As soon as the relevant change lands. Preview works best as a frequent loop, not as a late-stage check.
Support
What to bring into a support request
Good support requests are concrete and tied to a specific workspace state.
The project route or link you were using
The exact action that failed
The expected result and the actual result
Whether the blocker is about preview, GitHub sync, publishing, or runtime state